Frequently Asked Questions
Everything you need to know about our premium outerwear and services.
How do I determine the right size for my Bosideng jacket?
We recommend referring to our specific Size Guide located on each product page. Our jackets are designed with various fits—from slim to oversized—so please check the measurements for chest, shoulder, and sleeve length to ensure a perfect fit.
What is the quality of the down used in your coats?
Bosideng uses high-quality down with a fill power of up to 600-800+, ensuring superior warmth and lightweight comfort. All our down is responsibly sourced and certified to meet international RDS (Responsible Down Standard) requirements.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-7 business days depending on your location. We offer free standard shipping on all orders over $200. Express shipping options are also available at checkout for an additional fee.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to generate a prepaid shipping label. Exchanges are subject to stock availability.
How should I clean and maintain my Bosideng outerwear?
To preserve the loft of the down and the integrity of the outer fabric, we recommend professional dry cleaning or a gentle machine wash using down-specific detergent. Always tumble dry on low heat with clean tennis balls to prevent clumping.
Are Bosideng jackets waterproof?
Many of our collections feature Gore-Tex technology or high-density water-resistant fabrics designed to withstand rain and snow. Please check the 'Technical Specifications' on the product page to see the specific water-resistance rating of your chosen item.